By accessing and using the Repairsonsite website (Repairsonsite.us) and our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.

If you do not agree with any part of these terms, you must not use our website or services. We reserve the right to modify these terms at any time, and continued use of our services constitutes acceptance of the modified terms.

Repairsonsite provides professional technology setup, installation, and support services including but not limited to:

• Mobile phone setup and activation
• Smart home installation and configuration
• Smart speaker setup and integration
• Smart television setup and streaming configuration
• Technology troubleshooting and support
• Virtual consultations and assessments

Our services are provided by certified technicians who undergo regular training to stay current with technology trends and best practices.

3.1 Appointment Scheduling

Appointments can be scheduled through our website, by phone, or via email. We require accurate contact information and service details to properly schedule your appointment.

3.2 Service Windows

We provide service time windows rather than exact appointment times. While we make every effort to arrive at the beginning of your scheduled window, circumstances beyond our control may cause delays.

3.3 Preparation Requirements

For optimal service delivery, please ensure:

• All devices to be serviced are available and accessible
• You have necessary passwords and login credentials
• The work area is clean and well-lit
• Pets are secured if service is at your location

4.1 Service Pricing

All prices quoted are in US dollars. We reserve the right to adjust pricing without prior notice, though prices for booked appointments will be honored.

4.2 Payment Methods

We accept the following payment methods:

• Credit cards (Visa, MasterCard, American Express, Discover)
• Debit cards
• Digital payments (Zelle, Venmo)
• Cash (exact change preferred)

4.3 Billing and Invoicing

Payment is due upon completion of service. We provide detailed invoices outlining services performed and any materials used.

4.4 Additional Charges

Additional charges may apply for:

• Service outside our standard business hours
• Emergency/same-day service requests
• Additional hardware or software purchases
• Service locations outside our standard service area

5.1 Service Warranty

We provide a 30-day warranty on all setup and installation services. This warranty covers issues directly related to our workmanship.

5.2 Limitation of Liability

Repairsonsite's total liability for any claim arising from our services shall not exceed the amount paid for the specific service in question. We are not liable for:

• Pre-existing device issues or damage
• Data loss (we recommend backing up data before service)
• Issues arising from user error after service completion
• Third-party software or hardware failures
• Acts beyond our reasonable control

5.3 Device Responsibility

While we exercise utmost care, you are responsible for ensuring your devices are backed up before service. We are not responsible for data loss during setup, transfer, or troubleshooting processes.

Your privacy is important to us. Please refer to our comprehensive Privacy Policy for detailed information about how we collect, use, and protect your data.

6.1 Information Collection

We collect information necessary to provide our services, including:

• Contact information for scheduling and communication
• Device information for service preparation
• Service preferences and requirements
• Payment information for transaction processing

6.2 Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6.3 Service Data

During service provision, we may need to access your devices and data. We treat all customer data with confidentiality and only access information necessary to perform the requested services.

7.1 Cancellation Policy

You may cancel or reschedule your appointment without charge with at least 24 hours notice. Cancellations with less than 24 hours notice may be subject to a cancellation fee of 50% of the scheduled service cost.

7.2 No-Show Policy

If our technician arrives at the scheduled location and is unable to perform service due to customer unavailability, the full service fee will be charged.

7.3 Refund Policy

Refunds are considered on a case-by-case basis. If you are unsatisfied with our service, please contact us within 7 days of service completion to discuss possible resolutions.

7.4 Service Guarantee

We stand behind our work. If you experience issues related to our service within 30 days of completion, we will address them at no additional charge.

8.1 Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Repairsonsite and protected by copyright laws.

8.2 Governing Law

These Terms of Use are governed by the laws of the State of Florida. Any disputes shall be resolved in the courts of Broward County, Florida.

8.3 Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

8.4 Contact Information

For questions about these Terms of Use, please contact us at: