Please read these terms carefully before using our services
Last Updated: October 15, 2023
Welcome to Repairsonsite. These Terms of Use govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms.
By accessing and using the Repairsonsite website (Repairsonsite.us) and our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.
If you do not agree with any part of these terms, you must not use our website or services. We reserve the right to modify these terms at any time, and continued use of our services constitutes acceptance of the modified terms.
Important: These terms constitute a legally binding agreement between you and Repairsonsite. Please read them carefully.
Repairsonsite provides professional technology setup, installation, and support services including but not limited to:
Our services are provided by certified technicians who undergo regular training to stay current with technology trends and best practices.
Note: While we strive for excellence, we cannot guarantee compatibility with all devices or resolve all technical issues. Service outcomes may vary based on device condition, compatibility, and other factors.
Appointments can be scheduled through our website, by phone, or via email. We require accurate contact information and service details to properly schedule your appointment.
We provide service time windows rather than exact appointment times. While we make every effort to arrive at the beginning of your scheduled window, circumstances beyond our control may cause delays.
For optimal service delivery, please ensure:
Tip: Having your devices and information ready helps us provide faster, more efficient service.
All prices quoted are in US dollars. We reserve the right to adjust pricing without prior notice, though prices for booked appointments will be honored.
We accept the following payment methods:
Payment is due upon completion of service. We provide detailed invoices outlining services performed and any materials used.
Additional charges may apply for:
Important: All sales are final. Refunds are issued at our discretion and only in accordance with our satisfaction guarantee policy.
We provide a 30-day warranty on all setup and installation services. This warranty covers issues directly related to our workmanship.
Repairsonsite's total liability for any claim arising from our services shall not exceed the amount paid for the specific service in question. We are not liable for:
While we exercise utmost care, you are responsible for ensuring your devices are backed up before service. We are not responsible for data loss during setup, transfer, or troubleshooting processes.
Recommendation: Always back up your important data before any technology service or repair.
Your privacy is important to us. Please refer to our comprehensive Privacy Policy for detailed information about how we collect, use, and protect your data.
We collect information necessary to provide our services, including:
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
During service provision, we may need to access your devices and data. We treat all customer data with confidentiality and only access information necessary to perform the requested services.
You may cancel or reschedule your appointment without charge with at least 24 hours notice. Cancellations with less than 24 hours notice may be subject to a cancellation fee of 50% of the scheduled service cost.
If our technician arrives at the scheduled location and is unable to perform service due to customer unavailability, the full service fee will be charged.
Refunds are considered on a case-by-case basis. If you are unsatisfied with our service, please contact us within 7 days of service completion to discuss possible resolutions.
We stand behind our work. If you experience issues related to our service within 30 days of completion, we will address them at no additional charge.
All content on our website, including text, graphics, logos, and images, is the property of Repairsonsite and protected by copyright laws.
These Terms of Use are governed by the laws of the State of Florida. Any disputes shall be resolved in the courts of Broward County, Florida.
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.
For questions about these Terms of Use, please contact us at:
Repairsonsite
1500 N University Drive Suite 201E
Coral Springs, Florida 33071
Email: info@Repairsonsite.us
Phone: +1 (888) 533-2977